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Author: Soumyasanto Sen

Demand for both digital & human-based experience

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Source: Soumyasanto Sen

Digital technology has transformed our consumer habits. This is not only true with the customer experience journey but also with the consumerization of HR. Consumerization of HR actually refers to creating a social, mobile, and consumer-style experience for employees inside the company in their entire employee lifecycle from stages selection to the separation process.

Today organizations are aiming to provide their people with positive touch-points at all stages of the employee lifecycle. Consumerizing the employee service experience can be a win-win scenario for both workforce and companies. The experience comes from consuming HR functions, job, leadership, and culture. And the last but not the least, the technology, workplace, and the digital experience.

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Employee engagement and experience driven by culture first

Beware of the negligence path of Digital Transformation Journey

Source: Soumyasanto Sen

This is no more a secret that engaged employees are more likely to perform better and improve organizational success. And as the companies move more towards agile organizational models, there will be more increase in the employee engagement rates.

Employee Engagement refers to an employee’s job satisfaction, loyalty, and inclination to spend discretionary effort toward organizational goals. Companies measure engagement through an annual employee survey or by a continuous feedback culture.

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Beware of the negligence path of digital transformation journey

Beware of the negligence path of Digital Transformation Journey

Source: Soumyasanto Sen

Digital transformation may sound easy, but it’s not. Currently there are so many different perception of this buzzword around the world.

Off course it’s a journey which will change with the technologies you adopt and also bring it to the people, processes and culture associated with your company. But before understanding this buzzword, it is important to know what not a Digital Transformation is.

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Rehumanizing people in the digital economy

Rehumanizing People in the Digital Economy

Illustration: Soumyasanto Sen

The digital economy is shaping the aspects of society, including the way people interact, the economic landscape, the future of work and business transformation empowering with fast-changing technologies.

The Fourth Industrial Revolution is distinguishable from the others because it is where humans meet the cyber world; where technology and people are not distinct, not separate. The Fourth Industrial Revolution will change not only what we do but also who we are. It will affect our identity, role, responsibility, a way of leadership and our mindsets.

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