Talking to the main sponsor of Zukunft Personal 2017, SAP, represented by Stefan Schuessler, Business Development Manager Human Capital Management, one thing becomes blatantly clear: Digital transformation is in the hands of people. It needs to be embraced, explored and used by humans. So in a way, even technology platform providers and enablers, just like SAP, need to reach out to the professionals and engage them in learning about the technology and the role of people in making technology useful and a value add to businesses.
You can’t hide away from it: everywhere you turn Artificial Intelligence (AI) is embraced by industries and companies. Even the least anticipated sectors are taking advantage from the benefits of AI as, for example, in the music industry classical albums are being fully composed by computers, or in the news production sector where computer programs are collecting and personalizing sport related results, recaps and events to avid fans.
Artificial Intellingence is also shaping functions within HR such as recruitment, training & development or compensation & benefits. It shouldn’t be surprising, then, that by today Artificial Intellingence has become one of the main driving forces in lifting the burden off from the shoulders of HR, and there are two general directions towards which these developments are taking us. First: What is the best way of using the information gained from AI programs? And Second: What HR should do with its freed up time and resources thanks to AI? Is it really time for HR to take its well deserved place in the Board Rooms of companies and become a strategic partner, a role foretold years ago by HR thought leaders? Easy questions, but with no simple answers.